Answers on FAQ
Frequently asked questions
Delivery is within 1-3 working days (excluding vacation time and inventory). When paying to the account, the processing of the order starts after a visible payment.
You can check at checkout, we will contact you if delivery is not possible.
All customers receive notifications to the email address of each change in the status of the order. Also, all customers receive the number for tracking the shipment as well as the phone number of the courier with whom they can arrange the details of the pick-up of the shipment.
Yes, if the product does not suit you for any reason, you can return it within 15 days from the date of receipt in the original packaging and without traces of use.
Yes, when placing order enter your company name and VAT number so we can issue correct receipt.
Currently we do not have physical store.
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Alarm automatika d.o.o.
Dražice 123/C (Zamet)
51 000 Rijeka, CROATIA
Info
Working hours
Mon-Fri: 08:30 – 15:30
072 700 900
info@alex.shop
